Returns & Exchanges

Effective October 19, 2026. We will honor documented earlier commitments made at purchase.

We accept eligible returns in store or by mail. Return periods begin on the original purchase date. An exchange does not restart the return period; a separate new purchase has its own return period.

Within 180 days of purchase

Eligible items may be returned for a refund to the original payment method, store credit, or an exchange, subject to availability. Refunds are based on the amount actually paid after discounts.

Day 181 through one year after purchase

Eligible items may be returned for store credit only, calculated at the lower of the amount actually paid after discounts or the current selling price.

More than one year after purchase

Returns are not automatically accepted. A manager may approve an exception. Approved exceptions receive store credit only, calculated at the lower of the verified amount paid after discounts or the current selling price.

Receipts and purchase verification

Please bring your receipt or order confirmation. If you do not have it, we will try to locate your purchase in our records. A verified purchase follows the applicable return period above.

If we cannot verify the purchase, a manager may approve store credit at the lowest current selling price for the same item, color and size. Approval is discretionary; an unverified purchase is not eligible for a cash or card refund.

Purchases made through our previous checkout system may be reviewed using a receipt or available purchase records.

How we determine current selling price

We use the publicly available selling price for the same item, color and size, including an applicable public sale price. If no current price is available, a manager must review and establish the appropriate price before credit is issued. This does not make discontinued merchandise eligible for an ordinary return.

Item condition and exclusions

Items must be new and unused, with original tags attached. Decorated school uniforms are eligible when they meet these requirements. Worn, washed, altered or discontinued items are not eligible for ordinary returns. Socks and tights must be in their original, unopened packaging.

Personalized items, including names, initials, graduation years or team numbers, are final sale. Merchandise made for a specific event or singular occasion is also final sale and is not eligible for an ordinary return or exchange.

If an item is defective, you received the wrong item, or we made an error, please contact us so we can review the issue separately.

Returns by mail

Mailed returns must be postmarked within the applicable return period. Contacting us alone does not extend that deadline. If you need a manager-approved exception or do not have proof of purchase, please contact us before mailing your items.

Include your receipt or order confirmation if available, your name and contact information, and your requested size or style if exchanging. Send returns to:

Liebman's Uniforms
518 Main Street
New Rochelle, NY 10801

Shipping charges and exchanges

Original shipping charges are nonrefundable for ordinary returns, and customers are responsible for return postage.

For an eligible exchange, an original order that paid for standard UPS shipping qualifies for one free outbound exchange shipment per original order. Additional outbound exchange shipments are charged separately. Orders that did not pay for standard UPS shipping, including store pickup, school delivery and in-store purchases, do not qualify for free outbound exchange shipping. Free in-store pickup is available.

Shipping arrangements for defective goods, incorrect items or our errors are reviewed separately.

Processing and questions

After we receive and inspect eligible items, we process the approved refund, store credit or exchange within 3–5 business days.

Call or text 914-632-2770, or email returns@liebmansschooluniforms.com, if you need help with your return options.